Scion Sucks Customer Reviews and Feedback

From Everything.Sucks

Scion is a discontinued marque of Toyota that debuted in 2003. Intended to appeal to younger customers, the Scion brand emphasized inexpensive, stylish, and distinctive sport compact vehicles, and used a simplified "pure price" sales concept that eschewed traditional trim levels and dealer haggling; each vehicle was offered in a single trim with a non-negotiable base price, while a range of dealer-installed options was offered to buyers for personalizing their vehicles. The Scion name, meaning the descendant of a family or heir, refers both to the brand's cars and their owners. In an effort to target the generation Y demographic, Scion primarily relied on guerrilla and viral marketing techniques.

This is a review about Scion tC Review posted for THE TRUTH ABOUT CARS in December 2004 and written By Robert Farago:

The Scion tC and I got off to a bad start; I had the audacity to take it grocery shopping. Hey, it's a hatchback, right? Well, most hatchbacks have cargo covers with a hinge at front and stringy-things that tie it to the hatch lid. Open the hatch and the cover swings out of your way. Not the tC. The tC's cargo cover is a cardboard, plastic and faux-dog-hair affair that has three positions: 1) In the way; 2) totally in the way, and 3) tossed angrily into the back seat. To access the tC's hatch you must lift up the cover yourself, at which time the plastic clip detaches itself and shouts to the others, "Hey guys, you gotta try this!" The other clips jump in unison and the whole affair crashes down into the trunk faster than you can utter your expletive of choice. Good luck with re-attaching it. After five attempts and two dozen expletives, I placed the cover in the aforementioned Position 3. By the time I loaded my groceries, the milk was past its sell-by date. Despite this "challenging" introduction, I was prepared to forgive the tC its foibles. I really like the other Scions. The xA is a zippy little minicar, while the packing-crate-shaped xB makes an excellent packing crate. Despite the vast array of inane options (multi-colored illuminated cupholders? have we really fallen that far?), these two little cars have an irresistible cheap-n-cheerful spirit. In comparison, the tC acts like it was adopted. In a way, it was. Both Xs are based on Toyota Echo mechanicals; the tC is based on the stunningly ugly European-market Avensis (imagine a Camry wearing a poorly-fitting Passat costume). Parent Toyota's attempt to make the tC look like part of the Scion family is half-hearted at best. The rear has more than a bit of Volvo about it, while the side suffers from a touch of the TT's. Only the tC's front end seems vaguely familiar. Put the threesome together and it's clear which children Toyota favors: the little cute ones. Still, everyone who saw my test tC raved about the styling. Its dimensions are certainly spot-on; the tC offers the speed-oriented driver an alluring size and stance. And I'm happy to admit that it's a good-looking little car in a budget sort of way— but will you remember what it looks five minutes after you turn away? Wait; let me look at the picture again. Maybe not. Inside, the tC is even less Scionly. The traditional-looking gauges are traditionally mounted (the xA and xB have funky dials mounted in the center of the dash; perhaps they move left when the cars hit puberty). Goofy lights are kept to a minimum. The tC shares the family's wikkid sound system, designed to knock low-flying Cessnas out of nearby airspace. The center stack may look like it's made of the same metal-effect plastic used for Build Your Own Robot kits, but the controls are ergonomically sound. In all, it's a comfortable, practical place to spend some quality drive time. To get you up-to-speed, the Scion tC uses a 160hp 2.4-liter four-cylinder engine swiped from the Toyota Camry. Unfortunately, Scion's engineers forgot to tweak the engine's fun critical VVT (Variable Valve Technology) for a burst of high-rpm power. By leaving the Camry's fattened bottom end intact, the tC is powerful enough to escape the xX mystique ("Will I make it to 75 MPH?"), but ditchwater dull. It lacks even a taste of the free-revving excitement of its properly fettled, slightly more powerful Celica GT-S sibling. But fast is fast, right? I mean zero to sixty in less than eight seconds for $16,465 (base manual) sounds like a performance bargain. I refer you to Pat Boone's "In a Metal Mood" CD. The words and the tune may be right, but you won't want to bang your head to his rendition of entering Sandman. The tC is more speed efficient than adrenally accelerative. Speed does not equal soul. There's another way to reach the same conclusion: throw the front-wheel-drive tC into a corner. You'll immediately discover that Scion doesn't expect you to know the difference between good grip and good handling. The all-season Pirellis wrapped around the tC's optional 18" Enkeis provides less feedback than a 20-watt guitar amp. Understeer arrives without so much as ringing the doorbell. Safe, yes. Fun, no. Hatch mechanism aside, there's nothing particularly wrong with the tC. Spare the horses you'll find a civilized little car at a fabulous price. In fact, Toyota made a mistake by marketing the tC as a Scion. With its refined manner, solid feel, and aloof personality, they should have called it the TC240 and sold it as an entry-level Lexus. In other words, the tC is the scion of the wrong family.

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Former Contractor - Anonymous Contractor says

"The jobs do not come up that often, which can be hard."

Sales Experience Specialist (Former Employee) says

"If you want to be beatdown, yelled at and borderline abused Scion is for you. Otherwise, ANY job would be better... seriously any job. The only positive part was that I was over paid for my position."

Media & Marketing Director (Former Employee) says

"Scion was Toyota's branching out into the youth market, unfortunately Toyota as a brand failed at making any impact due to an uninterested higher level."

Control Engineer/Programmer (Current Employee) says

"There are always diverse and interesting projects taking place, with the chance to work away at commercial sites. At the working level there is a professional and supportive work environment, and everyone takes pride in doing good work.Great location, wide work variety, and great colleagues.Poor advancement oppurtunities and lack of appreciation of "support" roles."

Community Assistant (Former Employee) says

"This is a very good job where you will be trained to have great customer service and also how to work as a team. It will be a job where you can level up upon progression.great trainingsmall pay"

Anthony El Loki says

"there is something very fishy about all their operations: after received all my CC info and accepted payments (on $16 part) two days later I've received e-mail stating that "in order to process your order we request a COPY OF YOUR DRIVER LICENSE...what?!!..."

Richard Jacobs says

"I ordered a fuel pump that I believed would include the fittings to install it. When I received it there were no fittings. After several back and forth messages with your customer service people I gave up and just got the parts I needed from NAPA. The fuel pump was fine and I kept it but I am not happy with the overall experience . I will not be buying from you again."

Isaura Moreno says

"I received a bug shield broken, I'm waiting for the return label since July 6. I called so many times, no solution to this problem, only promises to send a returned label to my email... I don't think is a serious business, I will never use this site again. I only want to return that garbage and get my money back"

Will Taylor says

"Upon receiving my order I opened the box to find an empty part box with nothing in it. I don't understand how a box gets shipped with NO PARTS inside the box. To make matters worse my car was broke down until I received the new part. I had to drive 2 hours and purchase this part from another store since Parts Geek failed to deliver. This was my very first and last order."

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